Our Mission
Our Mission is to be recognized as the best transportation solutions provider in Texas because of our accessibility and responsiveness to our customers as well as the flexibility and reliability of our service.
In order to realize our mission we operate on a foundation of four key principals;
- CUSTOMERS - We pledge to listen to our customers and understand their service needs first. Using that understanding, we will strive to do our utmost to exceed their expectations and provide high quality transportation services for a competitive rate. We value every customer’s business, big or small and will be accessible to them at all times. We consider our affiliation with each customer to be a privilege and yet still a partnership. Our role in helping them succeed and prosper is a personal challenge and duty.
- EMPLOYEES – The basis of our success is our employees. We pledge to empower everyone on our team to serve our customers while at the same time ensure that they have fun at work. We will treat everyone with respect and demonstrate through our deeds, genuine compassion for their and their family’s well being. We want all of our employees to grow and prosper with us.
- SAFETY & SECURITY - We strive to be the safest carrier on the road by focusing on the safety of our drivers, our warehouse employees and locations in which we do business. We will maintain the highest levels of security possible to maintain our Verified C-TPAT status. We pledge to never compromise any duty or action that could jeopardize any individual’s health and well being.
- COMMUNITY – We believe in being good citizens in our community and pledge collectively, as a company and as individuals, to contribute to the communities we work and live in and to give a helping hand to those less fortunate.
We believe we will be successful in living our mission when;
- Our Customers make us their first choice because they recognize that selecting Texas Land & Air means they will have a provider that will be accessible, flexible and provide the best transportation solution for a competitive rate and that no other provider can achieve the level of service that we can.
- Our Employees devote all of their efforts to delivering over the top, outrageous, service to our Customers, take pride in their association with Texas Land and Air, have fun at work and are able to grow as professionals and individuals through their association with Texas Land and Air and our Customers.
- We begin each day with Safety and Security as our primary concern, and end each day accident free so that our employees, customers and fellow motorists are able to enjoy their lives free of accidents or injuries. And, we maintain the highest designation of safety by the Department of Transportation.
- Our employees and officers contribute time and resources to support local activities and charities in the Community that they call home and the Communities that they work in.